Refund policy
Refund Policy
One-of-a-kind furniture
Every Ironwing furniture piece is a one-of-a-kind build — once it's sold, it's gone, and we can't remake it. For that reason, all furniture sales are final.
Please inspect your piece carefully at pickup. If you chose local delivery and your piece arrives damaged, contact us within 48 hours at ironwingcreationsllc@gmail.com with your order number and photos of the damage, and we'll make it right — repair, replacement of a comparable piece, or refund, at our discretion.
Apparel (made to order)
Our shirts are printed on demand when you order — each one is made for you, so we can't accept returns for change of mind or sizing.
If your apparel arrives damaged, defective, or incorrect, contact us within 30 days of delivery at ironwingcreationsllc@gmail.com with your order number and photos. We'll replace the item or refund you — your choice.
How to reach us
Email: ironwingcreationsllc@gmail.com · Phone: (910) 574-0100
Please include your order number so we can help fast.